Relief!

By Debra Basham, on November 9, 2019

The Comcast saga came to an end late yesterday morning. Today my fingers are on the keyboard of my PC and I am connected to the SCS domain. The solution was actually simple. And it is what Donny, my customer service agent at my local Comcast store, suggested to me weeks ago: Swap out […]

November 9, 2019 | Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , | Category: Yellow Brick Road | Comments are closed

Customer Service

By Debra Basham, on February 27, 2019

You have to love it when lessons come so closely you are able to see both sides of a coin clearly…. That has been my recent experience around customer service.

Stopping by a Little Free Library, I was so surprised by the thoughtfulness of leaving a pair of reading glasses on the shelf!

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February 27, 2019 | Tags: , , , , , , , , , , , , , , , , , , | Category: Yellow Brick Road | Comments are closed

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