By Joel Bowman, on February 19th, 2018% A well regulated Militia, being necessary to the security of a free State, the right of the people to keep and bear Arms, shall not be infringed.”
When it came to the Second Amendment, those who wrote the Constitution had this in mind:
Given their concerns at the time, it’s easy to see their reasons for including the Second Amendment in the Constitution. They were not sufficiently prescient to envision the AR-15. It’s cousin, the M-16, was the weapon U.S. soldiers carried in Vietnam. The M-16 is fully automatic (pull the trigger, and it fires several rounds), whereas . . . → Read More: Second Amendment Blues
By Joel Bowman, on June 20th, 2012% While we don’t always get good customer service, I hope that we (you and I) always do our best to provide it. This blog post is a follow-up to my previous post on Gas Pains. When I wrote that blog entry, I had received less-than-wonderful customer service from #Napoleon Fireplaces and blogged about my experiences attempting to get a new plastic knob to control the gas valve on a Napoleon gas log insert. You can still see much of the discussion on Facebook, although at this point you’ll need to search for it.
To summarize, the original gas knob, . . . → Read More: Customer Service
By Joel Bowman, on May 9th, 2012% This blog is not about eating too many beans…. Some gas pains are worse than others.
This is the story of my experience attempting to replace a $2 plastic knob on a Napoleon gas log fireplace. You may have had a similar experience with one product or another, or you may encounter something similar in the future. In the days before social media, sharing similar stories with a sufficient number of people to influence corporate behavior would have been extremely difficult if not impossible. The sharing part is relatively easy now. What remains not so easy is influencing corporate . . . → Read More: Gas Pains
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