Evidence Procedures

In NLP, one of the central Metamodel questions is, “How do you know?” An honest answer to the question provides information about a person’s “model of the world,” which is essentially a “reality strategy”—the way people decide what’s real. In most cases, what we think of as “real” is more accurately a “belief,” in some cases with very little in the way of supporting evidence. Most beliefs begin, of course, with some evidence in the external environment. Through the natural processes of deletion, distortion, and generalization, beliefs that have a logical beginning can become increasingly distorted over time. One of . . . → Read More: Evidence Procedures

Gas Pains

This blog is not about eating too many beans…. Some gas pains are worse than others.

This is the story of my experience attempting to replace a $2 plastic knob on a Napoleon gas log fireplace. You may have had a similar experience with one product or another, or you may encounter something similar in the future. In the days before social media, sharing similar stories with a sufficient number of people to influence corporate behavior would have been extremely difficult if not impossible. The sharing part is relatively easy now. What remains not so easy is influencing corporate . . . → Read More: Gas Pains

Adventures in Mesotherapy

“Mesotherapy” may be a new word to you. It was new to me until recently. I will explain, but first a little history: Debra and I were scheduled to speak at the March 2012 ICIM conference in Lexington, Kentucky. In the process of preconference email discussions with Dr. William Faber, the doctor who had invited Debra and me to speak, I asked whether osteopaths had a way of addressing impaired hearing, which has been a concern of mine for the past few years. (You can download an ebook version of Dr. Faber’s book, The Osteopathic Medicine Advantage: How Medical Miracles . . . → Read More: Adventures in Mesotherapy

Possibilities and Necessities

(function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = “//connect.facebook.net/en_US/all.js#xfbml=1”; fjs.parentNode.insertBefore(js, fjs); }(document, ‘script’, ‘facebook-jssdk’));

In a recent opinion piece in the Washington Post (Liberals and conservatives don’t just vote differently. They think differently.), Chris Mooney addressed some of the reasons the differences between liberals and conservatives have become so acrimonious over the past few election cycles. According to Mooney, “There’s now a large body of evidence showing that those who opt for the political left and those who opt for the political right tend to process information . . . → Read More: Possibilities and Necessities

The Importance of Inoculation

In the book, Persuasion Engineering, and in workshops of the same name, Richard Bandler and John La Valle discuss the concept of “inoculation.” In medicine, the shot you receive to inoculate you against a particular disease anticipates your exposure to a pathogen and teaches your immune system how to respond appropriately so that you can avoid the disease. It’s a good metaphor to creating resistance to harmful ideas in a wide variety of change work, including sales, behavioral change, and therapeutic interventions.

If you buy a new car, say an ABC from the DEF dealership, not long after you . . . → Read More: The Importance of Inoculation

Old Dogs and New Tricks

An alternate title for this blog entry might be “Adjusting to Social Media.” Many of us who are older “dogs” at this point haven’t really caught up with the changes in forms of communication that have occurred in recent years. Some of us are making the effort. Others aren’t. If you’re a student of communication, you’re probably familiar with Morris Massey, who has used the lens of generational differences to help individuals understand the communication process. Where we were when, especially in pre- and early adolescence, influences the principal frames through which we view the external environment. When I was . . . → Read More: Old Dogs and New Tricks

Rush to Judgment

If nothing else, the 2012 election cycle in the States is providing numerous examples of communication with unintended consequences. For those paying attention, it has been instructive. As Yogi Berra famously said, “You can observe a lot by just watching.” One of the most interesting observations has undoubtedly been the reaction to radio host Rush Limbaugh’s comment that a young woman, Sandra Fluke a “slut” for advocating health insure coverage for birth control. The whole story is even stranger than that part.

For an overview of men’s most recent efforts to control women’s sexuality in the States, see On . . . → Read More: Rush to Judgment

Rules

Those of us in the States (and perhaps the rest of the English-speaking world) currently have a wonderful opportunity to observe one of the lesser-known NLP Metaprograms at work: The Rules Metaprogram.

Most behavior is “rule governed” in one way or another, so where and how rules apply is important in social interactions. The First Rule is perhaps to whom does a rule apply. Here’s one possibility:

My rules for me. Your rules for you. Everyone chooses his or her own rules.

This won’t work well in a variety of social situations. Imagine driving in a big city . . . → Read More: Rules

Why Ask Why?

Quite a few NLP trainers and Master Practitioners suggest that we would do well to avoid “why” questions. In some cases, the reason “Why” may not be the best question to ask is obvious. Imagine answering the following questions:

Why is the sky blue? Why were dinosaurs so big? Why don’t you love me anymore? Why do you think that?

In some cases, “why” is basically asking, “what is the reason,” and when the reason is complex (blue sky, dinosaur size), each response is likely to produce another “why” question. That’s also true when the reason is unknown (don’t . . . → Read More: Why Ask Why?

Selling Fear in the New Year

One of the things I’ve been paying increasing attention to (perhaps because of the ongoing political debate in the U.S.) is fear marketing. I find it amazing at how pervasive “fear appeals” are and the various ways they are used to sell “stuff,” including politicians and political “talking points.” The basic concept is that we really need to be afraid of X, and, if we want to be safe, we need to stock up on (or vote for) the anti-X.

The world has a lot of risky stuff in it, of course, and we are undoubtedly safer when we . . . → Read More: Selling Fear in the New Year